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Proven results

20%

Increase in representative negotiations

15%

Decrease in peak staffing requirements

50%

Increase in valuable coaching sessions

40%

Close rates for the highest-opportunity call backs

Our new dashboard is exactly what we needed. In fact, it's already helped us identify an issue and remediate over 2,000 accounts!

Industry: Financial Services

Your quality monitoring application allowed us to remove four steps from our workflow, increasing my team's productivity by over 40%.

Industry: Healthcare

These dashboards enable my team to systematically find customer experience gaps and produce reports that help get them addressed rapidly.

Industry: Hospitality