Privacy & Security

Security plays an integral role in the protection and integrity of human interactions. At Prosodica, we prioritize protecting the infrastructure that supports our services by ensuring compliance with the highest security standards. Our multi-layered approach safeguards customer data across all aspects of hardware, software, and networking.

Maintaining the highest security, regulatory, and contractual compliance standards is integral to our mission of transforming businesses through reliable and comprehensive customer experience data. Our security and privacy practices are aligned with leading national regulations and frameworks to ensure robust data protection.

Compliance & Standards

We maintain rigorous standards in data security and privacy, continuously monitoring and applying proactive security measures to safeguard client data.

Prosodica is compliant with the following security and privacy standards:

  • Level 1 PCI DSS (Payment Card Industry Data Security Standard)-Certified
    We adhere to stringent PCI DSS requirements to ensure the secure handling of cardholder information.
  • HIPAA (Health Insurance Portability and Accountability)-Compliant
    We follow all necessary guidelines to safeguard protected health information (PHI), ensuring patient confidentiality and data security.
  • Hosted in SOC 1 (Service Organization Control) and SOC 2-Compliant Data Centers
    Our data centers comply with all SOC 2 Type 2 Common/Security and Availability Criterion, providing assurance that our controls protect customer data.
  • CPNI (Customer Proprietary Network Information)-Compliant
    We follow strict compliance guidelines to safeguard telecommunications-related data, ensuring personal information remains protected.

Commitment to Security

We take a proactive approach to managing individuals’ privacy rights. Our commitment to respecting privacy extends to all locations where we do business, ensuring that key privacy rights, such as the right to delete personal information, are upheld for everyone. Until a national U.S. privacy standard is established, we will apply the highest level of state privacy laws equally to all U.S. citizens, in accordance with local laws and jurisdictions.

Visit our Privacy Policy for further details. If you have any questions, please contact us for more information.